IT Outsourcing Management: A Guide for CTOs and CIOs
Take the guesswork out of outsourcing IT and discover the new world of modern Managed Service Providers through our eGuide. Download today!
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What’s Inside our eGuide?
Chapter 1: Introduction
Understanding the evolving role of IT:
Scaling businesses & IT demands
IT outsourcing as a strategic advantage
Chapter 2: The Current IT Landscape
Key trends shaping today’s IT world:
AI advancements
Cybersecurity threats
IT talent shortages
The rise of remote work
Chapter 3: The Modern (MSP): What’s Changed?
How MSPs have evolved:
From IT support to digital transformation
Modern MSPs vs. traditional outsourcing
What modern MSPs offer
Chapter 4: Is Outsourcing IT Right for Your Business?
When outsourcing IT makes sense:
Signs your IT team is stretched
When to hire in-house vs. outsource
Cost-benefit analysis of outsourcing
Chapter 5: Building a Business Case for Managed Services
How to build a case for MSPs:
Key business use cases
Convincing leadership & teams
Overcoming common barriers
Chapter 6: Next Steps
Taking the next step:
Summary of the selection process
Guide to buying managed IT services
FAQs
What is outsourcing in the IT industry?
Outsourcing in the IT industry refers to hiring external service providers to manage and deliver IT-related business processes, application services, and infrastructure solutions. This allows businesses to access specialized expertise, reduce costs, and focus on core business activities. Outsourcing IT can help ease the burden on your team, improve performance, and drive innovation.
How much does IT cost to outsource IT?
The cost of outsourcing IT services varies based on factors such as the scope of services, contract length and support type.
What are the types of IT outsourcing?
There are two main models: fully managed services, where an external provider takes complete control of your IT operations, and co-managed services, where the provider collaborates with your in-house team to boost capacity and expertise.
Are IT jobs getting outsourced?
Yes, IT jobs are indeed being outsourced. This trend has been ongoing for several years and continues to grow. Many companies are outsourcing roles such as software development, web hosting, and IT administration.
Why are people against outsourcing?
Some company’s have concerns about data security, potential loss of control and the challenges of managing external vendors. Convincing leadership to embrace IT outsourcing requires a clear strategy and open communication. Present data and case studies that show how outsourcing IT can lead to long-term growth by freeing up internal resources for more important tasks.
