"The IT sector at our organization was enhanced when Managed Solution came on board. I would like to take this opportunity to tell you how impressed the staff and I are with your engineers. They are knowledgeable and able to appreciate and solve any problems that have arisen. They are thorough in their questions in order to understand and analyze a situation. They take the initiative and do whatever needs to be done to resolve an issue."

- Jackie Clark, VP of Finance

Since 2002, our team has worked to transform industries from healthcare, tech and financial industries. We understand that having the right technology and solutions can be complex, but that shouldn't prevent you from delivering the best experience to your employees or customers. Whether you are looking to scale, reduce costs and increase employee satisfaction, our mission is to discover, design, and deliver the best technology solutions for your needs, timeline and budget.

Here's what you can expect from our IT Help Desk Support Services:

• Get full IT services and consulting on a small business budget
• Improve your team's productivity
• We managed your day-to-day IT issues
• Protect your network and assets from threats
• Maintain and monitor your systems
• Plan your future technology needs
• Stop reacting to your IT needs with temporary fixes

Why Help Desk Services?

Every company needs IT support, but what do you do if you don’t have IT expertise in-house? Even the best IT teams struggle to keep up with the rapidly changing landscape of technology and as a result, can quickly become limited in terms of skills and experience. Alternatively, you can make use of MSPs.

MSPs focus on saving your business money and increasing productivity by freeing up your in-house IT, and allowing you to leverage a team of engineers with specialized skills. The managed IT services market is anticipated to witness a CAGR of approximately 11.27% over the forecast period of (2020 - 2025), according to Mordor Intelligence research.

The global market for managed services is expected to witness a high demand for managed mobility and information services. There has been a tremendous shift in focus towards managed services and their applications to help businesses with short and long-term strategic decisions as companies continue to see technology as a business driver. Mordor Intelligence also estimates that successful deployment of managed  services will help in reducing IT cost by 25-45% and will also increase the operational efficiency by 45-65%.

Why Managed Solution?

Everyday technology grows more and more challenging as it affects our lives both personally and professionally. How to afford and appropriately leverage the latest technology is not always an easy question to answer. Our founder, Sean Ferrel, created Managed Solution in 2002 shortly after graduating college, when he recognized the growing need for consultative IT services for small-to-medium business and enterprise clients in the San Diego region. Not only were these consultative services in high demand, but Sean envisioned a better way of serving businesses and their most critical needs.

Sean started working out of his apartment and going door to door to understand business’ technology needs. It started with a couple computers, and he has successfully grown his team organically - a team that now manages thousands of computers and users and hundreds of servers. Over 15 years later, Managed Solution is still one of the fastest growing and most innovative companies in San Diego.